12 / JULY / 2021


12th of July, 2021It’s been over a year since we saw each of you dancing, smiling and filling up the Teleki Domain with your energy. We tried really hard to make the fourth edition happen this year, but unfortunately the odds are not in our favour and due to the ongoing COVID-19 pandemic and the current status of restrictions on mass gatherings, it is with deep regret that we have to announce AWAKE Festival will be postponed. We can’t wait to light up Teleki Castle and have all of you together again.In the meantime, stay tuned for a special event in the heart of Tirgu Mures, details to follow soon. Until then, please stay safe, comply with the regulations and take care of each other.All information regarding passes can be found below:

Those of you who believe will not be able to participate in the event at a later date, have 30 days since the current announcement to exchange their passes with vouchers and for this we kindly ask you to send an email at your initial point of purchase (EVENTIM at contact@eventim.ro or IABILET at contact@iabilet.ro) with a voucher request and your order ID.

Please keep a close communication with the ticketing platform you purchased the ticket from, we will soon come up with more info as soon as we work out the details of the next edition.

Subsequently, customers who send their requests during the 30 day period, shall receive, via their ticketing platform, a voucher for the value of their pass/es, which can be used to purchase tickets for other Emagic Live events until the end of the 6 month period since promoters shall regain the right to organise events of this size again, according to the local law regulations.

In case the voucher shall not be used to purchase products and/ or services during the above mentioned period, the value of the pass/es shall be refunded within 90 days since the rescheduled date, according to the local law regulations.

Passes already purchased remain valid and can be used for access at a later date. All rights granted by the access passes remain valid and participants will comply to the promoter’s TERMS & CONDITIONS, ticketing seller’s policy (EVENTIM.RO & IABILET.RO) and to local laws and regulations.

The value of the voucher does not include the value of the additional services. Thus, the value of the distribution services, order administration, ticketing comissions and other services such as delivery, inssurance, electronic issuance of tickets, purchased at the time of the pass/es purchase on the ticketing platforms or their shops, shall not be reimbursed, as these additional services had been provided and finalised at the time of the pass/es purchase and are not connected to the event.